Industry case: Agile Ways of Working at Heineken
Just as a brewery relies on its brewmaster to formulate new varieties of beer, Heineken relied on its IT department to create a new way of working for the Dutch company.
Key lessons:
Communicate openly about the transformation, also with the suppliers, from day 1
Changing from fixed offices to open workspaces make a huge difference in shifting the mindset
Experiments and learning helps all employees to embark